We help leading hospitality providers deliver "next level" guest experiences

BAR & RESTAURANT SOLUTIONS

Experienced partner

Service Delivery / Food & Beverage Quality / Host & Manager Engagement / Facility / More jack brings over 20 years of expertise to the design and management of "guest experience measurement" programs for noteworthy bars and restaurants. From fine dining to quick service concepts, clients depend on our experience to help perfect their own.

Work examples

Barcelona Wine Bar
For over a decade, we have delivered table and bar service insights for this popular (and growing) multi-state wine and tapas concept, recognized for excellence by Wine Spectator and many others.
Gordon Ramsay North America
When this iconic operator of varied (fine, casual, quick service) concepts, known for stringent service and quality standards, was looking for a similarly-capable partner, they turned to us.
Anthony's Coal Fired Pizza
When this fast-growing pizza chain (now part of BurgerFi) was looking to identify and reward "service champions" at the local level, chainwide visitation fueled program delivery.
Taziki's Mediterranean Cafe
Across a mix of company-owned and franchise locations, we've helped continually assess service delivery and facility conditions to protect the brand's reputation.
Shoppers / National Coverage
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Surveys / Fully Customizable
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Reports / Automated Delivery
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Dashboards / On-Demand Insights
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Turnkey process

Detailed / Transparent / Responsive jack works methodically to ensure the success of each collaborative solution. Featuring a single point of contact (POC), competitive (cost) benchmarking, dashboard access to real-time progress updates, centralized billing, and active project management, the jack experience is as reliable as the results it delivers.
  • We complete a detailed credentialing audit designed to identify provider goals, confirm core competencies, validate quality, and benchmark associated pricing
  • We execute a master services agreement (MSA) to inform and expedite collaboration on future work and projects
  • We match network providers to brand and agency needs, on demand, streamlining contracting, payment processing, reporting and more

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The Jack Network

We help discerning brands measure, understand and improve the experiences central to their success.
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